Accredited with Commendation
We are proud to inform you that Nova Scotia Hearing and Speech Centres (NSHSC) has surpassed the requirements of the Qmentum Accreditation Canada program and has been awarded: Accredited with Commendation: November 2017 – 2021. Accreditation is an internationally recognized evaluation system that NSHSC uses to make sure we continue to meet evolving care standards and provide the highest level of quality care possible. The accreditation process included surveyors visiting NSHSC sites across N.S., reviewing evidence and speaking with staff, clients/patients and families, stakeholders, managers and board members to gain an understanding of NSHSC services and operations. By having external surveyors assess our services and operations against national standards, we are able to focus our continuous quality improvement efforts in a way that complements similar efforts from our partners.
This award is a tremendous achievement for NSHSC and it would not have been possible without the unequivocal commitment of NSHSC Staff, Management, and our Board of Directors to achieving the highest standard of quality in NSHSC services and operations.
Posted: December 8, 2017
Thank you to Accreditation Canada Surveyors
NSHSC would like to thank the Surveyors from Accreditation Canada for a very successful survey. An incredible amount of work went into the preparation of this visit by staff, management, patients/clients, board members, community partners, and stakeholders. The surveyors were highly complimentary of the Centres, recognizing the exceptional quality of care provided by NSHSC staff and board. The full Accreditation Canada Report will be available on the NSHSC website as soon as it is available.
Posted: November 3, 2017
NSHSC Participates in Accreditation Canada Survey
NSHSC is looking forward to participating in the Accreditation Canada Survey, scheduled for the week of October 30, 2017. The surveyors will be visiting six NSHSC sites across the province; conducting interviews with clients/families, stakeholders, board members and staff; and reviewing NSHSC procedures and documentation in order to evaluate NSHSC on over 475 standards related to quality health care. This is an important opportunity for NSHSC. The external reviewers from Accreditation Canada will provide feedback and resources representing best practices from other organizations which will support ongoing improvement efforts by NSHSC to provide safe and quality hearing and speech-language pathology services to Nova Scotians.
Posted: October 27, 2017